Return, Exchange & Refund Policy

At MALESIST, we are committed to delivering premium quality products and a seamless shopping experience.

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Exchange Policy

We offer a 7-day exchange policy from the date of delivery.

If you receive a product with a size issue or wish to exchange it, you may request an exchange within 7 days.

Conditions:

• Item must be unused and in original condition
• All tags and packaging must be intact
• Exchange is subject to stock availability

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Return Policy

Returns are only accepted in the following cases:

• Wrong item delivered
• Defective or damaged product

Any issue must be reported within 48 hours of delivery with clear proof (images or video).

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Refund Policy

• Refunds are only applicable for approved returns
• Once the product is received and inspected, the refund will be processed within 5–7 working days
• Refunds will be issued via bank transfer or store credit

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Shipping Charges

• Delivery charges are non-refundable
• Return shipping costs may be borne by the customer, if applicable

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Important Notes

• Items purchased on sale or discount may not be eligible for return or refund
• MALESIST reserves the right to decline any request that does not meet the above conditions

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Contact

For any queries or support, please contact: